RingCentral Vs. Zoom (2023 Comparison)
![](https://dev.theedadvocate.org/wp-content/uploads/2023/08/TA-vsGraphics-Zoom-RingCentral-700x408-1-660x400.png)
Introduction
As remote work continues to dominate the business landscape in 2023, companies are seeking robust and reliable communication tools to stay connected with their teams. RingCentral and Zoom, two leading players in the unified communication space, have become go-to solutions for many organizations. In this article, we will compare RingCentral and Zoom in various aspects to help you make an informed decision for your business needs.
Features
RingCentral:
1. Video conferencing: High-definition video calls with support for up to 500 attendees.
2. Audio conferencing: HD audio calls with automatic noise reduction.
3. Messaging: Business SMS and team messaging facilities for effective collaboration.
4. Collaboration Tools: Screen sharing, whiteboard, file sharing, and task management features.
5. Integration: Seamless integration with popular apps like Microsoft Office, Google Workspace, Slack, and Salesforce.
Zoom:
1. Video conferencing: High-quality video with support for up to 1000 participants.
2. Audio conferencing: HD audio calls with background noise cancellation.
3. Messaging: In-meeting chat feature for instant communication during meetings.
4. Collaboration Tools: Annotation tools, virtual backgrounds, and screen share options for better interaction.
5. Integration: Integrates well with apps like Outlook, Google Calendar, Zapier, and more.
Security
RingCentral:
1. Seven layers of security architecture to prevent unauthorized data access.
2. Data encryption both at rest and in transit using TLS and AES algorithms.
3.Certified by international standards like SOC2 Type II, CCPA, GDPR and HIPAA-compliant.
Zoom:
1. Robust security measures against unauthorized entry or data leaks.
2. Secure encryption via TLS 1.2 protocol for data protection during transit.
3.Compliance with industry standards like GDPR and HIPAA-compliant.
Pricing
RingCentral:
RingCentral offers four pricing tiers:
1. Essentials – $19.99/user/month.
2. Standard – $24.99/user/month.
3. Premium – $34.99/user/month.
4. Ultimate – $49.99/user/month.
Zoom:
Zoom has three pricing options for businesses:
1. Pro – $14.99/host/month with support for eight hours of meeting duration.
2. Business – $19.99/host/month with increased maximum duration and company branding features.
3.Enterprise – $19.99/host/month along with unlimited cloud storage, custom meeting URLs, and more.
Customer Support
RingCentral provides a comprehensive support system with 24/7 phone support, live chat, knowledge center, community forums, and ticket system.
Zoom offers around-the-clock support through its help center, live chat and email support, webinars, online tutorials, and user guides.
Conclusion
Both RingCentral and Zoom bring unique strengths to the table when it comes to unified communication solutions for businesses in 2023. While Zoom offers more participants during video calls and advanced video features like virtual backgrounds and annotations, RingCentral stands out with its extensive voice capabilities, SMS services, and robust security measures.
Ultimately, which platform is best suited for your company depends on your specific needs and communication preferences. Take time to carefully consider each platform’s offerings before making your final decision.