SimpliSafe vs. Vivint: Which Is Best For You?
Introduction
Choosing the right home security system can be an overwhelming task, considering the number of options available in the market today. Two of the most popular and formidable contenders are SimpliSafe and Vivint. Both companies provide innovative security solutions tailored to various homeowner needs. To decide which is the best fit for you, let’s compare the features, pricing, installation method, and customer service of both SimpliSafe and Vivint.
Features
SimpliSafe offers a wide range of security components, including entry sensors, motion detectors, panic buttons, smoke detectors, and temperature sensors. The company also has a modern wireless setup that connects all devices with a main base station. Moreover, it offers professional monitoring services and remote access through mobile apps.
Vivint provides comprehensive home automation and security features like doorbell cameras, outdoor cameras, smart thermostats, smart locks and garage door controllers. Besides security devices, it integrates seamlessly with popular smart home products like Amazon Alexa and Google Home. With its 24/7 professional monitoring and advanced video analytics capabilities, Vivint takes home security to another level.
Pricing
SimpliSafe is known for its affordability with no long-term contracts. You can purchase a package that suits your requirements or customize your own setup by choosing individual devices. Professional monitoring ranges from $14.99 to $24.99 per month, depending on the selected plan.
On the other hand, Vivint has a higher price point but offers a more advanced suite of home automation products and security features. Their monthly monitoring costs range from $29.99 to $49.99 depending on your selected plan. Additionally, Vivint provides flexible financing options for purchasing equipment.
Installation
When it comes to installation methods, these two companies differ significantly. SimpliSafe offers a 100% DIY approach which means you will receive preconfigured equipment that is designed for an easy self-installation process. This helps you save cost on professional installations and allows for flexibility in case you relocate.
Vivint, however, requires professional installation to ensure all components work optimally. It can be advantageous for those who prefer a more hands-off approach and comprehensive home automation setup. However, the installation comes with a fee that may add to your initial expense.
Customer Service
SimpliSafe is renowned for its customer-friendly policies like the 60-day money-back guarantee and affordable packages without contracts. Their responsive customer service representatives have a solid reputation for addressing concerns swiftly and efficiently.
Vivint also has a dedicated team of customer support agents, but some users have reported issues with contract-related communication or billing disputes. Despite these occasional hiccups, Vivint continues to be a popular choice among consumers.
Conclusion
In conclusion, SimpliSafe is best suited for homeowners who prefer an affordable, straightforward security system with no long-term contracts and an easy DIY installation process. Vivint, on the other hand, caters to those who desire a more advanced home automation solution with professional installation and don’t mind investing in higher-end equipment. Ultimately, the choice comes down to individual preferences and priorities when safeguarding your home against potential risks.