Best VoIP Services for Businesses (July 2023)
In today’s fast-paced business world, it has become critical for companies to have reliable and robust communication tools. Voice over Internet Protocol (VoIP) services have emerged as an industry-leading solution that delivers high-quality voice and video calls with various features designed to meet the diverse needs of organizations. This article examines the best VoIP services in July 2023 for businesses.
1. RingCentral
RingCentral is a market leader known for its cloud-based communications platform. It offers a comprehensive suite of features, including call forwarding, call logs, HD voice and video, conference calling, and team collaboration tools. The platform’s flexibility makes it ideal for small to mid-sized businesses and even large enterprises.
2. Nextiva
Nextiva is an all-in-one VoIP solution that provides businesses with a secure and scalable communication platform. The system has extensive features like multi-level IVR, call analytics, voicemail-to-email transcription, advanced call routing, and customizable scalability options. With excellent customer support and affordable pricing plans, Nextiva is well-suited for small businesses.
3. 8×8
8×8 combines voice, video, chat, and contact center functions into one seamless cloud solution that ensures business continuity across different locations and devices. Its integrated analytics enables organizations to optimize their communication workflows, driving productivity and enhancing collaboration among teams.
4. Ooma Office
Ooma Office offers a simple yet powerful VoIP system that facilitates small businesses with seamless integration of analog phones/IP phones or mobile devices without any extra hardware costs. This user-friendly service includes vital features like virtual receptionist, call blocking, ring groups, conference bridges, and mobile apps.
5. Vonage Business Communications
Vonage Business Communications offers a unified communications platform with integrated voice, messaging, video conferencing services along with CRM integration capabilities that proves valuable to sales and support teams. It is known for its high reliability, flexibility, and personalized customer support.
6. Zoom Phone
Zoom has expanded from its roots as a video conferencing service to include VoIP services in the form of Zoom Phone. This cloud-based phone system includes features like call delegation and monitoring, call transfer, intelligent call routing, and voice mail management, making it a useful addition to the company’s video conferencing offerings.
7. GoToConnect
GoToConnect, formerly known as Jive Communications, delivers a user-friendly VoIP solution with over 80 advanced features such as visual dial plans, call queues, and auto-attendants. Users can easily set up their systems on any device without needing technical expertise. The platform offers valuable integrations with third-party tools like Salesforce.
Final Thoughts
In conclusion, modern businesses require advanced communication systems to stay competitive in the market. With several exceptional VoIP services available today, organizations must evaluate their specific needs and carefully consider factors such as pricing plans, features offered, and scalability options to determine which service best meets their requirements.