Top 8 Ways to Fix Outlook App Not Syncing Emails on iPhone
Introduction:
The Outlook app offers an efficient emailing experience for millions of iPhone users. However, it can be frustrating when the app doesn’t sync emails as it should. In this article, we’ll explore eight ways to fix the Outlook app not syncing emails on your iPhone.
1. Check your internet connection:
First and foremost, ensure that you have a stable internet connection. If you’re having trouble connecting to the internet, try switching between Wi-Fi and cellular data or restarting your device.
2. Update the Outlook app:
Sometimes, outdated apps can cause compatibility issues. Open the App Store and search for the Outlook app to see if there’s an update available. If so, install the update and check if this resolves your issue.
3. Remove and re-add your email account:
Go to Settings in your iPhone, scroll down and tap on “Passwords & Accounts.” Locate your Outlook email account, tap on it, then tap “Delete Account.” Afterward, re-add your email account by tapping “Add Account” and following the prompts.
4. Enable background app refresh:
Enabling background app refresh ensures that apps receive new data in the background. Go to Settings > General > Background App Refresh and make sure it’s enabled for Outlook.
5. Reset network settings:
In some cases, network issues may prevent emails from syncing properly. Resetting your network settings might help to resolve these issues. Go to Settings > General > Reset > Reset Network Settings – but remember that this will also reset your saved Wi-Fi networks and passwords.
6. Clear cache and data:
Clearing cache and data helps remove any potential corrupted files causing synchronization
problems. To do this, open the Outlook app on your iPhone, go to Settings (gear icon), scroll down to choose ‘Reset Account’. This clears up cached data but doesn’t delete any emails.
7. Disable low power mode:
Low power mode saves battery life by reducing background activities, which could affect Outlook app’s syncing performance. Go to Settings > Battery and turn off “Low Power Mode” if it’s enabled.
8. Reinstall the Outlook app:
If all else fails, try uninstalling the Outlook app and reinstalling it from the App Store. To uninstall the app, tap and hold its icon on the home screen, then tap “Delete App.”
Conclusion:
Syncing issues in the Outlook app on your iPhone can be frustrating, but following these eight troubleshooting tips should help you get back on track. If all else fails, don’t hesitate to contact Microsoft support for further assistance.