10 Workplace Competencies Employers Want
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Workplace competencies are essential for any organization, and it’s no different in the modern workforce. By understanding and recognizing these skills, employers can better assess applicants and determine which employees will best suit certain roles.
Below are 10 workplace competencies that employers want to see in their employees:
1. Communication: Employees must communicate effectively with their co-workers and superiors, both orally and in writing. They should be able to understand and respond to others’ ideas and needs and articulate their own.
2. Problem-solving: Employees need to be able to identify and address problems as they arise. They should be able to think critically, come up with solutions independently, and work together to solve problems.
3. Leadership: Employees need to be able to lead and manage others. They should be able to set and achieve goals, motivate others, and develop team members.
4. Time management: Employees must manage their time wisely in and out of the workplace. They should be able to plan and organize their time effectively and stay on schedule.
5. Computer skills: Employees must be proficient in using computers for work. They should be able to use Microsoft Outlook, Word, and Excel for their job duties, as well as PCs and other office equipment.
6. Customer service: Employees must provide excellent customer service. They should be able to respond to customers quickly and satisfactorily, answer questions fully and accurately, and resolve any issues.
7. Teamwork: Employees need to work well together as a team. They should be able to communicate, collaborate effectively, and take direction from others.
8. Critical thinking: Employees need to think critically and problem-solve. They should be able to develop new ideas and solutions and evaluate and critique information.
9. Resilience: Employees must handle stress and difficult situations calmly and effectively. They should be able to bounce back after setbacks and maintain a positive attitude even in difficult situations.
10. Self-motivation: Employees must be able to motivate and encourage themselves and others. They should be able to set and achieve goals and be confident in their abilities.